How can we help?

We deliver worldwide. Once you accept your quotation and the bank transfer clears, we confirm the address and book the shipment — courier for small items, freight for pallet quantities. Your quotation states the delivery time for your destination.

No — every fan works straight out of the box. Charge it over USB-C and go; the air circulator just needs a socket or its own battery.

Yes — any time before dispatch. Reply to your quotation email with your reference and we’ll adjust quantities, models or the address before anything ships.

Yes — offices, buildings, hotels and site fit-outs. Send the details through the Bulk orders page and we call back within one working day with volume pricing and one delivery plan.

By bank transfer. Every quotation comes with an invoice and our account details; we dispatch your order as soon as the transfer clears.

Never. You send an inquiry, we send a written quotation — itemized, valid for 30 days, no obligation. You only transfer once you’ve accepted it.

Products carry a minimum order quantity set per item, shown on each product page. It is a reference figure and subject to discussion for larger or mixed orders.

Warranty terms are on each product page and start on the day of delivery. Keep your order number; it is all we need to open a claim.

Refuse the item at the door or contact us within 48 hours with your order number. We replace damaged units first and ask questions later.